Keep your phone ringing and your schedule full.
A new way for local contractors to win more jobs without more legwork. Phyllena Parker, MBA, sets up your website, five-star reviews and Google listing so new customers call you first, and every lead lands right on your phone.
New lead
Furnace repair \u00b7 Concord
New lead
Burst pipe · Charlotte
New lead
House cleaning · Huntersville
New Google review
Phyllena Parker, MBA \u00b7 Founder
New lead
Power washing · Kannapolis
New lead
Roof leak · Mint Hill
Why the phone isn't ringing
Most customers call one of the top three on Google Maps.
Search “AC repair near me” and Google shows three businesses first. Most people call one of them and never scroll. Getting into those spots comes down to three things, and most good local businesses are missing at least one.
A complete Google profile
Right categories, services and photos
Recent reviews
New ones every week, not last year
A website that converts
Call or request a quote in one tap
Your business
4.9 · 86 reviews
Competitor
4.6 · 140 reviews
Competitor
4.4 · 52 reviews
Everyone else
Rarely seen
Illustration. Your free audit shows where you really rank.
Services
Everything that gets a local business more calls
Start with a website, or get all three working together in the Local Authority System.
A website that brings in calls
Built for your trade and your town.
- Click-to-call and a quote form up top
- A page for every service and town
- Your real Google reviews on display
- Leads texted and emailed to you instantly
- Hosting, updates and changes included
Five-star review automation
A friendly text after every job, asking for a Google review.
- Send a request from your phone in seconds
- Polite follow-ups that stop once they click
- A campaign to your past customers
- Every review answered
Google Business Profile & local SEO
Where most local calls start, set up right and kept active.
- Categories, services and service areas fixed
- Weekly posts and fresh job photos
- Listings consistent across the web
- Monthly ranking report
How it works
From first call to more calls
Free Google audit
A 15-minute call. See where you show up, how your reviews compare and what to fix. Yours to keep either way.
Preview your new site
We build a preview of your website before you pay, so you know exactly what you're getting.
Go live
Your site launches, review requests start and your Google profile gets cleaned up. Nothing to learn.
Monthly results
A short report on calls, reviews and rankings every month, and Phyllena on the phone when you need her.
Pricing
Clear monthly pricing
No long contracts. Founding-client pricing for our first Concord and Charlotte businesses.
Yes, it's a lot of moving parts. That's why we handle it.
Websites, reviews, Google profiles, listings. It's real work, and you don't have time for the tech. You're great at what you do, so keep doing it. We'll do the heavy lifting and send the calls to your phone.
Website
STARTING AT
Setup fee waived for founding clients.
- Custom website for your business$1,500 value
- Lead alerts by text and email$97/mo value
- Review request automation$197/mo value
- Hosting, updates and changes$47/mo value
Local Authority System
FOUNDING PRICE, STARTING AT
Everything in Website, plus your Google profile managed for you. Founding price is locked in for as long as you stay.
- Website, lead alerts and review automation$341/mo + $1,500 value
- Google Business Profile setup and weekly management$397/mo value
- Past-customer review campaign$297 value
- Local listings kept consistent$97/mo value
- Monthly ranking and results reportIncluded
Your exact price depends on your market, services and growth goals. Book a free Google audit and we'll give you a clear quote. Cancel anytime.
Values are typical prices agencies charge for each service on its own.
Meet your marketer
A business owner who uses these systems herself.
I co-own a consumer brand that has passed $1 million in sales, and I run its operations with the same kind of automation I set up for my clients. When I say a system saves time and brings in customers, it's because I use it every day.
I started Phyllena Management LLC to give Concord and Charlotte service businesses what bigger companies already have. You'll have my number, and you'll talk to me, not a rotating account team.
Phyllena Parker, MBA
Founder, Phyllena Management LLC · Concord, NC
MBA
Marketing & Management
Western Illinois University
$1M+
in sales
at the brand she co-owns and runs
13 yrs
managing projects
vendors and deadlines
Certified
Salesforce Administrator
customer systems and automation
Outside of work: proud member of the 40+ Double Dutch Club in Charlotte, and a volunteer planner for church and community fundraisers.
Who we help
Established home service businesses
Real crews, real trucks, ready for more of the right customers.
Where
Cabarrus & Mecklenburg counties
Local to Concord, and happy to meet you in person.
Questions
Common questions
Don't see yours? Ask during your free audit.
Do I need to learn any new software?
No. New leads come straight to your phone by text and email, and review requests go out automatically. We handle the setup and the upkeep.
How long until I see results?
Your new website is usually live within two weeks. Reviews often start coming in during the first week of your campaign. Google rankings take longer: established businesses often see movement in one to two months, newer profiles closer to three.
Do you guarantee first place on Google?
No one honest can guarantee a ranking, because Google decides. We guarantee the work: a complete profile, steady reviews, a strong website and a monthly report so you can see the progress.
Am I locked into a contract?
No. Plans are month to month. We'd rather earn your business every month.
Who owns my website and domain?
You do. Your domain is registered in your business's name, and we just get access to manage it.
I already have a website. Can you still help?
Yes. We can improve or rebuild it, or start with your reviews and Google profile and leave your site as it is.
Free Google audit
See exactly where you stand on Google.
Tell us about your business and Phyllena will reach out to book a 15-minute call. You'll see:
- Where you show up on Google Maps for your main services
- How your reviews compare to your top competitors
- Quick fixes to your Google profile you can make today
“I'll personally review your business before we talk.”
Phyllena Parker, MBA